Privacy Policy

65bet's Privacy Policy — Your data is protected

The security of your personal information is our top priority. Here you will find a transparent account of how 65bet collects, stores, and protects your data.

Last Updated: January 2026
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
International Standards Compliance

1. Introduction

Welcome to 65bet. This privacy policy explains how we collect your personal information, what we use it for, and how we keep it secure. 65bet believes privacy is a fundamental right, and we are fully committed to respecting it.

This privacy policy applies to the 65bet website, mobile app, and all other digital services. By using our platform, you are considered to have accepted this privacy policy. Please read it carefully before registering.

65bet complies with international data protection standards and applicable laws in Bangladesh. Our privacy policy is reviewed regularly and updated as needed.

Our commitment: 65bet never sells your personal information to third parties. Your data is used exclusively for operating our services.

2. What Information We Collect

When you register and use our services at 65bet, we collect various types of information. This data is necessary to improve service quality, ensure security, and meet legal obligations.

Information Provided Directly:

  • Full Name (As Per National ID)
  • Mobile Number & Email Address
  • Date of Birth & Address
  • Payment Account Details (bKash / Nagad / Rocket Number)
  • Identity Verification Documents (NID, Passport)

Automatically Collected Information:

  • Device Type, Operating System & Browser Information
  • IP address and location data
  • Usage Patterns & Duration on the Platform
  • Gaming History & Transaction Records
  • Cookies & session data
Data Type Reason for Collection Mandatory
Identity Information Account Verification & KYC Yes
Contact Information Notifications & Support Yes
Payment Information Transaction Processing Yes
Device & Browser Security & Fraud Prevention Yes
Gaming behavior Service Improvement & Responsible Gaming Optional
Marketing Preferences Personalized Offers Optional

3. How Your Information Is Used

65bet respects your privacy. Your information is used solely for the following purposes:

  • Account management: For Registration, Login & Account Verification
  • Transaction Processing: To Process Deposits & Withdrawals
  • Security Assurance: To Prevent Fraud & Unauthorized Access
  • Providing Support: To provide effective support in resolving your issues
  • Legal obligations: To Meet Regulatory Requirements
  • Service Improvement: To Improve Platform Performance & User Experience
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate assistance

4. Data Retention & Retention Periods

65bet stores your information on secure servers. All data is protected with 256-bit SSL encryption. We do not retain your data beyond the required period.

  • Active account data: retained for as long as the account remains active
  • Financial transaction records: 5 years (legal obligation)
  • KYC documents: 3 years after account closure
  • Gaming Logs & Session Data: 1 Year
  • Customer support conversations: 2 years
Data Deletion: Once the designated retention period expires, your personal data is securely and automatically deleted from our systems. However, certain information may be retained longer due to legal obligations.

5. Who Your Information Is Shared With

65bet never sells your private information to third parties. However, limited data sharing may occur in specific circumstances:

  • Payment Partners: bKash, Nagad, Rocket — For Transaction Processing Only
  • Legal authorities: By court order or government directive, limited to necessary information only
  • Security Partners: Fraud Prevention Agencies — For Risk Assessment Purposes Only
  • Technology Service Providers: For Platform Operations, Under Contractual Confidentiality Terms

In all of the above cases, third parties are contractually bound to uphold 65bet's privacy standards. They are not permitted to use your information for their own purposes.

65bet uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

Cookie types:

  • Essential cookies: Required for login sessions and security
  • Performance Cookies: Helps measure site speed and performance
  • Functional Cookies: Remembers your preferences and language settings
  • Analytical Cookies: To understand usage patterns (optional)

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7. Your Rights

Under 65bet's privacy policy, you have the following rights. To exercise any of them, please contact our support team:

  • Right to Access Information: You can request to see what information we hold about you
  • Right to Rectification: You can correct inaccurate or incomplete information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You can request to pause the processing of your data in certain cases
  • Data Portability: Right to receive your data in a readable format
  • Right to object: You can opt out of marketing communications
Please Note: In cases involving legal obligations or ongoing investigations, a request to delete data may be declined. We will provide you with a detailed explanation in such situations.

8. Protection of Minors

65bet's privacy policy strictly prohibits the collection and processing of information from anyone under 18. Our platform is for adults only.

If we discover that a minor has used our platform, all associated data will be deleted immediately and the account will be closed. If a parent or guardian suspects their child has been using our platform, please contact our support team right away.

9. Security Measures

65bet uses industry-leading technology to protect your data. Our security measures meet international standards and are regularly audited by independent third parties.

  • 256-bit SSL/TLS encryption — across all data transfers
  • AES-256 encryption — for database storage
  • Two-Factor Authentication (2FA) — For Account Login
  • Real-Time Fraud Detection System
  • Regular Security Audits & Penetration Testing
  • Dedicated Firewall & Intrusion Detection System

That said, no internet connection is ever 100% secure. Please keep your password safe and report any suspicious activity to us immediately.

10. Third-Party Services

65bet's platform may integrate certain third-party services — such as game providers, payment gateways, or analytics tools. These third parties have their own privacy policies, which are outside 65bet's control.

We only work with third parties that maintain high data protection standards. All of them are contractually bound to keep your information confidential.

11. Changes to the Privacy Policy

65bet reserves the right to update this privacy policy at any time. For significant changes, we will notify you in advance via your registered mobile number or through an in-app notification.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. The "Last Updated" date at the top of the page will always reflect the most recent revision.

12. Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection Team. We offer support in Bengali and aim to respond within 48 hours.

Our 24/7 live chat support is always available. Privacy-related requests are typically processed within 7–14 business days.

How we handle your Data Protection do

Every piece of your information at 65bet is protected with the highest level of security — learn about our technology and processes.

End-to-End Encryption

Every data transfer on your account is encrypted with 256-bit SSL. No hacker or third party can intercept your information in transit — this is the foundation of 65bet's privacy policy.

Two-Factor Authentication

Login requires two-step identity verification. Even if someone knows your password, they cannot access your 65bet account without the OTP.

No Sale of Data

65bet never sells your personal data. Our privacy policy is clear — your information is used only to deliver our services, never shared with advertisers.

Real-Time Fraud Prevention

Our automated system monitors accounts 24/7. If any suspicious activity is detected, you will be alerted immediately and your account will be secured.

Secure Data Storage

Your data is stored on dedicated servers encrypted with AES-256. Our data centers maintain both physical and digital layers of security.

Regular Security Audits

Independent third parties regularly audit 65bet's security infrastructure. Penetration testing and vulnerability scanning are conducted on a routine basis.

About Privacy FAQs

Answers to the most frequently asked questions from players about our privacy policy.

No, not at all. 65bet's Privacy Policy strictly prohibits the sale of data. Your personal information is used solely to provide our services. While limited data may be shared with payment partners or as required by law, it is never sold.

Even after account closure, certain data is retained for a defined period due to legal obligations. Financial transaction records are kept for 5 years and KYC documents for 3 years. All data is permanently deleted after these periods.

Yes, that is your right. Submit a data access request to our support team. After identity verification, a detailed summary of all information we hold about you will be provided within 7–14 business days.

Disabling essential cookies may cause login sessions and certain security features to stop working correctly. Turning off analytics and marketing cookies, however, will not affect the platform's core functionality.

Yes, we may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered mobile number and app notifications. The date of the latest update is always displayed at the top of the page.

Yes. Your bKash, Nagad, or Rocket number is stored in encrypted form and is only shared with the relevant payment gateway through a secure channel during transaction processing. 65bet itself never stores your complete payment details.

Play with Peace of Mind — Your Data is Safe with Us!

You've read 65bet's privacy policy — now register and start your journey on Bangladesh's most trusted gaming platform.

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